SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 100Feelings (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://100feelings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
So so cute!! We’ve been doing shapes for preschool so I was interested in adding another shape learning toy. It’s a bit smaller than I imagined it to be but super adorable and my almost 3yo went straight to this when presented with their new weekly cabinet set up. I rotate toys in a free-play cabinet space every week. She lived linked by them to make her own design and of course toddlers are obsessed with organizing and stacking so it’s perfect. Hoping my 1.5yr loves it too- if big sibling can share!! Lol
I love these stacking rings. The colours are very pleasing and soothing to look at, and more importantly, my 20 month old son absolutely loves this toy! Everything about it feels very nice and high-quality; the rings are shaped so that they fit in his hand much better than traditional rings. Basically, they are as nice to hold and play with as they are to look at. My son hasn’t put them down since receiving them yesterday.
I really don't have anything negative to say about this product. It's cute and exactly as pictured. I own a child development home and the kids play with this for hours. They like to tell me the colors and shapes. They have a lot of fun mixing the pieces up. I love how the turtles connect, too.
A very cute puzzle toy! My son spent a while trying to figure it out so it kept him busy without frustrating him. I love that you can take the some poles apart from each other like a puzzle. And the colors and shapes are really pretty and fun. My son who is 20 months old loves this toy. I highly recommend it!
This is a great little toy for the price. I’m always happy to find high quality toys and this one was a good find! My 14-month-old likes taking it all apart and putting it back together. It can grow with him as he starts to learn shapes and colors.
My 3.5yo started playing with it & trying to figure it out as soon as I pulled it out of the box. Very vibrant colors. Love it so far!
I like this set and it reminds me of one I had as a child. But it’s much shorter than expected. Probably my fault for not looking at the measurements before I bought it. Still cute though! Great toy and decoration for baby’s room
One of my son’s favorite toys! Absolutely love it for easy to clean, great for on the go play!
My infant loves this item and I love that it's easy to clean. The only thing is the top circular ball does not fit on the top and falls off easily. The groove it’s supposed to fit into does not match.
My 6 month old son loves this! He likes picking up the rings. He has yet to learn how to stack the rings but he’s very intrigued watching me do it. This is such a great developmental toy!
Super adorable stacking rings!! The colors are beautiful and very chic. The rings are the perfect size for my 13 month old to grab. She hasn't quite got the stacking part down but she will!!